SHIPPING & RETURN POLICY

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped. 

 

Shipping all over the UAE

Standard delivery: 3-5 days

Free delivery for orders over 150 AED.

Expedite shipping

If you want to receive your order on the same day you placed your order, choose expedite shipping at checkout with an added cost of 35 AED.

The cut-off for same-day delivery is 11 am. Orders placed after 11 am will be delivered the next day. 

Refunds, returns, and exchanges

We accept exchanges for up to 7days upon receipt. If the item is unused and in its original condition. We can replace the items if there is an issue with the size or the item is damaged in any way. If you try to exchange the item twice you will be charged a courier fee of 30aed. 

SALE items are not eligible for returns. We accept returns for regularly priced items up to 7days upon receipt. If the item is unused and in its original condition, and we will refund the full order amount minus the shipping cost of 30 AED. All refunds may take 15-45 days , depending on the payment method. In the event that your order arrives damaged in any way, please email us as soon as possible at info@vanyascloset.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, please don't hesitate to contact us at info@vanyascloset.com.