SHIPPING & RETURN POLICY
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping all over the UAE
Standard delivery: 3-5 days
Free delivery for orders over 150 AED.
If you want to receive your order on the same day you placed your order, choose expedite shipping at checkout with an added cost of 35 AED.
The cut-off for same-day delivery is 11 am. Orders placed after 11 am will be delivered the next day.
Refunds, returns, and exchanges
We accept returns up to 14 days upon receipt. If the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. All refunds will be sent back to the payment method of your original payment and it may take 30-45 days for the refund amount to appear on your card/bank statement, depending on the payment method. In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org.