Refund policy

Refunds will be done only through the Original Mode of Payment.

Returns

We accept returns within 7 days of receipt, only if the delivery packaging has not been opened or the products are damaged or incorrect. Please notify us and return the box in its original packaging. In such instances, we will endeavour to send you another product or refund the payment.

We can only accept returns of products that have not been tampered with, are sealed, and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service. We will issue a full refund minus the shipping cost of 30 AED.

Note: We reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

Cancellation Policy

Customers can cancel their order within 24 hours. Refunds will be made back to the original payment method used by the customer.

Please allow up to 45 days for the refund transfer to be completed.